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Generative AI Essentials for Professionals

A practical introduction to what GenAI can do, where it falls short, and how to use it responsibly.

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Scope, tools, duration, and availability are agreed for each engagement; these outlines are not records of past delivery.

Overview

Explore how generative models create text and other outputs. Use realistic workplace exercises to distinguish helpful assistance from answers that need verification. No coding experience is assumed.

Learning outcomes

  • Explain core capabilities and limitations
  • Frame a useful workplace task
  • Check outputs for accuracy, privacy, and relevance

Example topics

  1. How generative AI differs from search
  2. Prompting and iterative refinement
  3. Research, summaries, and document drafts
  4. Human review and sensitive information

Who should attend

Professionals beginning to use AI in business or operational roles.

Format & customization

Guided demonstrations, individual practice, and group discussion; duration agreed during scoping.

This outline can be adapted to the audience, industry, approved tools, duration, and practical use cases. Final scope is agreed before an engagement.

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